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서지반출
보육교사-학부모 간 의사소통 어려움과 직무만족도가 보육교사의 정서노동에 미치는 영향
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  • 보육교사-학부모 간 의사소통 어려움과 직무만족도가 보육교사의 정서노동에 미치는 영향
  • The Effects of Child-care Teachers Communication Difficulty with Parents and Their Job Satisfaction on Emotional Labor of Child-care Teachers
저자명
정선영, 조안나
간행물명
한국보육지원학회지KCI
권/호정보
2019년|15권 5호(통권63호)|pp.87-111 (25 pages)
발행정보
한국보육지원학회|한국
파일정보
정기간행물|KOR|
PDF텍스트(0.34MB)
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서지반출

영문초록

Objective: The purpose of this study is to investigate the effect of the level of communication difficulty between child-care teachers and parents and teachers job satisfaction on teacher s emotional labor. Methods: The data of 137 questionnaires collected in Y city, Gyeongggi-do were analyzed. The respondents of the questionnaires were teachers of 0-5 year old children. Statistical analyses were performed using frequency analysis, explorative factor analysis, independent t-test, One-way ANOVA, and multiple regression analysis at the p < .05 by SPSS 24.0 program. Results: First, there was no statistically significant difference on child-care teachers’ communication difficulties with parents by sociological variables of child-care teachers. Second, there was no statistically significant difference on teachers’ job satisfaction by sociological variables of child-care teachers. However, there were significant differences on the sub-factors of job satisfaction by teaching careers, types of workplace, and marital status. Third, these two factors were found to be important predictors of child-care teachers emotional labor. Conclusion/Implications: In order to reduce the emotional labor experienced by child-care teachers in early childhood care settings, it will be necessary to pursue a multi-faceted approach to improving the working environment.

목차

Ⅰ. 서 론
Ⅱ. 연구방법
Ⅲ. 결과 및 해석
Ⅳ. 논의 및 결론

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